FAQs
Everything you need to know about PDLSport.
At PDLSport, we aim to make your shopping experience simple, transparent, and reliable. Whether you’re looking for padel, tennis, squash, pickleball, or badminton equipment, our FAQ section is here to answer the most common questions about orders, shipping, returns, and product information. If you can’t find what you’re looking for, our support team is always ready to help.
What shipping methods are availbale?
We offer standard and express shipping options depending on your location. Shipping methods and delivery timeframes are displayed at checkout so you can choose the option that best suits your needs. All orders are securely packed and shipped through trusted courier partners to ensure safe and timely delivery. If you have any questions about available shipping options for your area, please feel free to contact our support team.
How long will it take to get my package?
Order processing typically takes 1–3 business days. Delivery times vary based on your location and the shipping method selected at checkout. Standard shipping usually takes 5–10 business days, while express shipping may arrive sooner. Please note that delivery times are estimates and may be affected by courier delays, customs processing, or unforeseen circumstances. Tracking details will be provided once your order has been shipped.
Do you ship internationally?
Yes, PDLSport offers international shipping to selected countries. International shipping availability, rates, and delivery times are shown at checkout based on your location. Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. If you’re unsure whether we ship to your country, feel free to contact our support team for assistance.
What payment methods are accepted?
We accept a variety of secure payment methods, including major credit and debit cards, as well as other payment options available at checkout. All payments are processed through trusted and encrypted payment gateways to ensure your information is safe. Available payment methods may vary depending on your location.
Is buying on-line safe?
Yes, shopping online with PDLSport is completely safe. Our website uses secure, encrypted payment technology to protect your personal and payment information. All transactions are processed through trusted payment providers, and we never store sensitive payment details. Your privacy and security are always our top priority.
